Privacy Policy

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Account Information: We collect information you provide directly to us when you create an account, set up a giveaway, or contact us for support. This includes your name, email address, payment information, and any content you create using our platform.

Security and Fraud Prevention Information: To maintain the integrity and security of our platform, we automatically collect certain technical and security-related information, including but not limited to: (a) your IP address(es), both current and historical; (b) approximate geographic location derived from reverse IP geolocation, limited to regional identification; (c) browser fingerprinting data, which may include browser type and version, operating system, device characteristics, screen resolution, installed fonts, plugins, and other browser capabilities; and (d) device identifiers.

This information is collected and processed exclusively for the following legitimate security purposes: verifying user authenticity, detecting and preventing fraudulent activity, protecting against spam and automated bot behavior, identifying multi-account abuse, and maintaining the overall integrity of our platform. We do not and will never sell this information to third parties, use it to create user profiles for advertising purposes, or employ it for any purpose other than fraud prevention and security verification.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, communicate with you, and ensure the security and integrity of our platform. Specifically, we use your information to: verify your identity and authenticate your account; detect, prevent, and investigate fraudulent activity, spam, bots, multi-account abuse, and other security threats; process your giveaways and transactions; provide customer support; analyze usage patterns to improve our services; and comply with legal obligations. We may also use your information to send you updates about new features or promotional content, which you can opt out of at any time.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our platform, conducting our business, or serving our users, provided they agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure server environments, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though disabling certain cookies may affect the functionality of our service.

6. Third-Party Services

Our platform may integrate with third-party services such as social media platforms, payment processors, and analytics providers. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third-party services.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may also retain certain information as required by law, for legitimate business purposes, or to resolve disputes and enforce our agreements.

Security Data Retention: Security-related information, including IP addresses, browser fingerprints, and geolocation data, is retained for a period of ninety (90) days following your last account activity. This retention period allows us to effectively identify patterns of fraudulent behavior while minimizing unnecessary data storage. Security data may be retained for longer periods if required by law, necessary for active fraud investigations, or essential for resolving disputes or enforcing our Terms of Service. Upon expiration of the retention period, such data is automatically deleted from our systems unless subject to a legal hold or active investigation.

8. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can also opt out of promotional communications and control certain privacy settings through your account dashboard. If you wish to delete your account, please contact our support team.

Rights Regarding Security Data: In addition to your general data rights, you have the right to: (a) access security-related data we have collected about your account; (b) request deletion of such data, subject to our legitimate security interests; and (c) receive an explanation of why specific security data is being retained if deletion is not immediately possible. Please note that requests to delete security data may be declined or delayed if your account is subject to an active security investigation, has been flagged for suspicious activity, or if deletion would compromise our ability to detect and prevent fraud. To exercise these rights, please contact us at privacy@giveaway.dog.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers and Regulatory Compliance

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

GDPR and CCPA Compliance: We are committed to complying with the General Data Protection Regulation (GDPR) for users in the European Economic Area and the California Consumer Privacy Act (CCPA) for California residents. Under these regulations, you have enhanced rights including the right to access your personal information, the right to rectification, the right to erasure (right to be forgotten), the right to restrict processing, the right to data portability, and the right to object to processing. European users also have the right to lodge a complaint with a supervisory authority. California residents have the right to know what personal information is collected, to know whether personal information is sold or disclosed, to opt-out of the sale of personal information (note: we do not sell personal information), and to non-discrimination for exercising privacy rights. To exercise any of these rights, please contact us at privacy@giveaway.dog.

11. Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government agency. We may also disclose information to protect our rights, property, or safety, or that of our users or others.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our service constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@giveaway.dog or through our support channels. We will do our best to respond to your inquiries promptly and address any concerns you may have.